Contact

We answer within two business days

Operator to complete before launch. Replace the placeholders with a working email and your registered business address. Stripe requires a reachable support contact, and buyers check for one before paying.

Support

[SUPPORT EMAIL] — for anything about a purchase, a package that did not arrive, or a refund. Include your case ID if you have one.

Business address

[LEGAL ENTITY NAME]
[ADDRESS]

Before you write

If your package did not generate after payment, reply directly to your Stripe receipt. That reaches us with your payment reference attached and is the fastest way to get it rebuilt by hand.

If you are asking whether we can guarantee reinstatement, we cannot. Amazon decides appeals at its own discretion, and anyone who tells you otherwise is selling you something they cannot deliver.

What we cannot help with

We do not contact Amazon on your behalf, access your Seller Central account, or provide legal advice. If Amazon is withholding funds or has permanently closed your account, you need a lawyer rather than a document tool.