What Amazon's notification says
“Your account has been deactivated in accordance with section 3 of the Amazon Services Business Solutions Agreement”
Amazon has exercised its contractual right to deactivate. Which subclause it invoked determines an entirely different appeal.
Diagnose the lane first. A 3(d) metric deactivation and a 3(b) fraud-suspicion deactivation need opposite appeals, and the notice often will not tell you which you have.
Governing clause: BSA §3 — identify the subclause before drafting.
| Requirement | Where it comes from |
|---|---|
| Appeal addresses the subclause actually invoked | Selling Policies & Seller Code of Conductsellercentral.amazon.com/help/hub/reference/external/G1801 |
| Where §3(a) applies, evidence of cure with dates | Selling Policies & Seller Code of Conductsellercentral.amazon.com/help/hub/reference/external/G1801 |
A Plan of Action for this violation has to address these specifics. Vague answers here are the most common reason a well-intentioned appeal is denied.
POA Ready scores your appeal against every requirement above and names each blocker. The check is free and takes about five minutes. If you want the document, the Complete Appeal Package is generated and emailed in about 60 seconds — no intake call, no queue, no waiting on an agency for three to fourteen days.
Amazon has exercised its contractual right to deactivate. Which subclause it invoked determines an entirely different appeal.
Diagnose the lane first. A 3(d) metric deactivation and a 3(b) fraud-suspicion deactivation need opposite appeals, and the notice often will not tell you which you have.
Answering a fraud-suspicion notice with a metrics plan, or the reverse Citing account tenure or sales volume as the argument Emotional appeals
The free readiness check takes about five minutes and gives you a score with every blocker named. If you buy the Complete Appeal Package it is generated and emailed to you in about 60 seconds. An agency typically takes three to fourteen days.
POA Ready is not affiliated with Amazon.com, Inc. This page describes Amazon's published requirements as we understand them; Amazon changes its policies without notice, and nothing here is legal advice or a guarantee of reinstatement.